FAQs
How Long Does The Order Processing Take?
Orders are normally filled same day – excluding holidays. During Holiday seasons, processing times may take 1-2 days due to high order volume.How Long Is The Shipping Time?
Your Order will usually reach any U.S. Location within 6 business days.There are circumstances that are out of our control (like security checks, natural disasters, holidays, weather, etc.) those may cause shipping postponements or delays. While most of the packages will arrive on time, there may be circumstances and delays that our logistic partners may experience. For this reason, we cannot guarantee the exact delivery time.
Where Is My Order?
If you order an item from our store, you will receive a confirmation email from us containing your order specifications so long as you provide us with a valid email address. You can simply use our order lookup tool to see the latest status of your order, and track your item if applicable providing its information has been updated by your local postal service.
What Couriers Do You Use For Order Delivery?
We use The United States Postal Service and UPS.
I Haven't Received A Confirmation Email After Placing The Order, What Should I Do?
Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there. If there is still no confirmation email, please send an email to our support team at Stillfarming2020@gmail.com
Can I Change My Order Or Other Information Like Address After Placing The Order?
We highly encourage you to double check your order and address prior to placing an order with us. We fully understand that mistakes can be made but since we try to process the orders on the same day, if a change needs to be made to your order please contact us at Stillfarming2020@gmail.com ASAP and we will do our best to accommodate that change. If the order has already been processed and marked as shipped from our fulfillment center we cannot make changes to the order.
I Have A Question Which Is Not Answered, What Should I Do?
Please send an email to Stillfarming2020@gmail.com and we'll respond as soon as we can.